We strive to provide you with the best possible service, but we understand that there may be circumstances where you need to request a refund. Please review our refund policy below:
Refund Eligibility:
1.1. Subscription Plans: Refunds are eligible within 3 days from the date of purchase for unused portions of your subscription plan. After this period, we do not offer refunds for subscription plans.
1.2. One-Time Purchases: For one-time purchases, such as hardware devices or pay-per-view events, refunds may be eligible within 3 days from the date of purchase if the product is returned in its original condition and packaging.
Exceptions:
3.1. We reserve the right to refuse refunds in cases where the service has been substantially utilized or if there is evidence of misuse or abuse of our refund policy.
3.2. Refunds are not available for any services or products that have been tampered with, modified, or damaged after delivery.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at email or whatsapp.
By purchasing our IPTV services or products, you acknowledge that you have read, understood, and agree to abide by our refund policy.
IPTV WACHER reserves the right to update or modify this refund policy at any time without prior notice. Please check our website periodically for any changes.